{"id":733,"date":"2026-10-31T14:47:22","date_gmt":"2026-10-31T07:47:22","guid":{"rendered":"https:\/\/lotus-bleu.asia\/?page_id=733"},"modified":"2026-11-03T23:45:53","modified_gmt":"2026-11-03T16:45:53","slug":"shipping-and-delivery-policies","status":"publish","type":"page","link":"https:\/\/lotus-bleu.asia\/vi\/shipping-and-delivery-policies\/","title":{"rendered":"Shipping and Delivery Policies"},"content":{"rendered":"
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CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N & GIAO H\u00c0NG<\/span><\/h1>\n

LOTUS BLEU ASIA<\/strong><\/p>\n

\u0110\u01b0\u1ee3c v\u1eadn h\u00e0nh b\u1edfi KAPYWINGS COMPANY LIMITED<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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1. Th\u00f4ng tin chung<\/strong><\/h2>\n

Ch\u00ednh s\u00e1ch V\u1eadn chuy\u1ec3n & Giao h\u00e0ng n\u00e0y \u00e1p d\u1ee5ng cho m\u1ecdi \u0111\u01a1n h\u00e0ng \u0111\u1eb7t qua trang web Lotus Bleu Asia v\u00e0 \u0111\u01b0\u1ee3c giao trong l\u00e3nh th\u1ed5 Vi\u1ec7t Nam.<\/span><\/p>\n

Lotus Bleu Asia \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh b\u1edfi <\/span>KAPYWINGS COMPANY LIMITED<\/strong> (hereinafter referred to as “KAPYWINGS”, “we”, “us”, or “our”).<\/span><\/p>\n

Ch\u00fang t\u00f4i cam k\u1ebft chu\u1ea9n b\u1ecb, g\u1eedi v\u00e0 giao \u0111\u01a1n h\u00e0ng m\u1ed9t c\u00e1ch an to\u00e0n, hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

Ho\u1ea1t \u0111\u1ed9ng giao h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c \u0111i\u1ec1u ph\u1ed1i th\u00f4ng qua <\/span>Allingo<\/strong>, h\u1ee3p t\u00e1c v\u1edbi c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n b\u00ean th\u1ee9 ba tr\u00ean kh\u1eafp Vi\u1ec7t Nam.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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2. Ph\u1ea1m vi giao h\u00e0ng v\u00e0 \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n<\/strong><\/h2>\n

Ch\u00fang t\u00f4i giao h\u00e0ng tr\u00ean to\u00e0n qu\u1ed1c Vi\u1ec7t Nam.<\/span><\/p>\n

T\u00f9y theo \u0111i\u1ec3m \u0111\u1ebfn, \u0111\u1eb7c \u0111i\u1ec3m b\u01b0u ki\u1ec7n v\u00e0 t\u00ecnh tr\u1ea1ng cung c\u1ea5p d\u1ecbch v\u1ee5, \u0111\u01a1n h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c giao b\u1edfi c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n sau:<\/span><\/p>\n

Trong ph\u1ea1m vi Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh:<\/strong><\/p>\n

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  • Grab<\/span><\/li>\n
  • Xanh SM<\/span><\/li>\n
  • Ahamove<\/span><\/li>\n
  • Lalamove<\/span><\/li>\n<\/ul>\n

    Giao h\u00e0ng li\u00ean t\u1ec9nh v\u00e0 li\u00ean th\u00e0nh ph\u1ed1:<\/strong><\/p>\n

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    • Viettel Post<\/span><\/li>\n
    • Nh\u1ea5t T\u00edn Logistics<\/span><\/li>\n
    • J&T Express<\/span><\/li>\n<\/ul>\n

      \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn d\u1ef1a tr\u00ean \u0111\u1ecba ch\u1ec9 giao h\u00e0ng v\u00e0 y\u00eau c\u1ea7u v\u1eadn h\u00e0nh. Kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u00f3 th\u1ec3 ch\u1ecdn m\u1ed9t \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n c\u1ee5 th\u1ec3.<\/span><\/p>\n

      KAPYWINGS c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n thay th\u1ebf khi c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m giao h\u00e0ng th\u00e0nh c\u00f4ng.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      3. X\u1eed l\u00fd v\u00e0 g\u1eedi \u0111\u01a1n h\u00e0ng<\/strong><\/h2>\n

      \u0110\u01a1n h\u00e0ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb v\u00e0 g\u1eedi \u0111i trong v\u00f2ng <\/span>2 ng\u00e0y l\u00e0m vi\u1ec7c<\/strong> sau khi x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng, t\u00f9y thu\u1ed9c t\u00ecnh tr\u1ea1ng c\u00f2n h\u00e0ng.<\/span><\/p>\n

      Ng\u00e0y l\u00e0m vi\u1ec7c kh\u00f4ng bao g\u1ed3m Ch\u1ee7 Nh\u1eadt v\u00e0 c\u00e1c ng\u00e0y ngh\u1ec9 l\u1ec5 t\u1ea1i Vi\u1ec7t Nam.<\/span><\/p>\n

      N\u1ebfu s\u1ea3n ph\u1ea9m t\u1ea1m h\u1ebft h\u00e0ng ho\u1eb7c c\u1ea7n th\u00eam th\u1eddi gian chu\u1ea9n b\u1ecb, \u0111\u1ed9i ng\u0169 c\u1ee7a ch\u00fang t\u00f4i s\u1ebd li\u00ean h\u1ec7 \u0111\u1ec3 th\u00f4ng b\u00e1o th\u1eddi gian d\u1ef1 ki\u1ebfn v\u00e0 ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd.<\/span><\/p>\n

      Th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn d\u01b0\u1edbi \u0111\u00e2y \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb ng\u00e0y \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c b\u00e0n giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      4. Th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn<\/strong><\/h2>\n

      Th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn sau \u0111\u00e2y \u00e1p d\u1ee5ng cho c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh.<\/span><\/p>\n

      \u0110\u1ecba \u0111i\u1ec3m giao h\u00e0ngTh\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfnTrong Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed MinhTrong ng\u00e0y \u0111\u1ebfn ng\u00e0y h\u00f4m sau (0\u20131 ng\u00e0y)Mi\u1ec1n Nam Vi\u1ec7t Nam0\u20133 ng\u00e0yMi\u1ec1n Trung Vi\u1ec7t Nam3\u20135 ng\u00e0yMi\u1ec1n B\u1eafc Vi\u1ec7t Nam4\u20136 ng\u00e0y<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      \u0110\u1ecba \u0111i\u1ec3m giao h\u00e0ng<\/span><\/div>\n<\/th>\n
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      Th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn<\/span><\/div>\n<\/th>\n<\/tr>\n<\/thead>\n
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      Trong ph\u1ea1m vi Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh<\/span><\/div>\n<\/th>\n
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      Trong ng\u00e0y \u0111\u1ebfn ng\u00e0y h\u00f4m sau (0\u20131 ng\u00e0y)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n

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      Mi\u1ec1n Nam Vi\u1ec7t Nam<\/span><\/div>\n<\/th>\n
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      0\u20133 ng\u00e0y<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n

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      Mi\u1ec1n Trung Vi\u1ec7t Nam<\/span><\/div>\n<\/th>\n
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      3\u20135 ng\u00e0y<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n

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      Mi\u1ec1n B\u1eafc Vi\u1ec7t Nam<\/span><\/div>\n<\/th>\n
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      4\u20136 ng\u00e0y<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n

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      <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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      Th\u00f4ng tin quan tr\u1ecdng:<\/strong><\/p>\n

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      • T\u1ea5t c\u1ea3 th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng <\/span>ng\u00e0y theo l\u1ecbch<\/strong>, bao g\u1ed3m c\u1ea3 cu\u1ed1i tu\u1ea7n v\u00e0 ng\u00e0y l\u1ec5.<\/span><\/li>\n
      • Th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn ch\u1ec9 mang t\u00ednh tham kh\u1ea3o v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o \u0111\u1ea3m.<\/span><\/li>\n
      • Th\u1eddi gian giao h\u00e0ng th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y theo kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n, \u0111i\u1ec1u ki\u1ec7n ti\u1ebfp c\u1eadn \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng, th\u1eddi ti\u1ebft, ng\u00e0y l\u1ec5 v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a ch\u00fang t\u00f4i.<\/span><\/li>\n
      • C\u00e1c khu v\u1ef1c v\u00f9ng s\u00e2u, v\u00f9ng xa v\u00e0 h\u1ea3i \u0111\u1ea3o c\u00f3 th\u1ec3 c\u1ea7n th\u00eam th\u1eddi gian giao h\u00e0ng.<\/span><\/li>\n<\/ul>\n

        Th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn kh\u00f4ng bao g\u1ed3m th\u1eddi gian chu\u1ea9n b\u1ecb v\u00e0 g\u1eedi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c n\u00eau t\u1ea1i M\u1ee5c 3.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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        5. Ng\u00e0y v\u00e0 gi\u1edd giao h\u00e0ng mong mu\u1ed1n<\/strong><\/h2>\n

        Trong qu\u00e1 tr\u00ecnh \u0111\u1eb7t h\u00e0ng, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 cho bi\u1ebft ng\u00e0y v\u00e0 gi\u1edd giao h\u00e0ng mong mu\u1ed1n.<\/span><\/p>\n

        Ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o y\u00eau c\u1ea7u n\u00e0y cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n khi c\u00f3 th\u1ec3.<\/span><\/p>\n

        Tuy nhi\u00ean, do d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c \u0111\u01a1n v\u1ecb \u0111\u1ed9c l\u1eadp b\u00ean th\u1ee9 ba, <\/span>ng\u00e0y ho\u1eb7c gi\u1edd giao h\u00e0ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ch\u1ec9 mang t\u00ednh tham kh\u1ea3o v\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0 cam k\u1ebft giao h\u00e0ng v\u00e0o th\u1eddi \u0111i\u1ec3m c\u1ed1 \u0111\u1ecbnh<\/strong>.<\/span><\/p>\n

        The actual delivery schedule depends on the transportation provider’s availability and operational conditions.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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        6. Ph\u00ed v\u1eadn chuy\u1ec3n<\/strong><\/h2>\n

        Mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n ti\u00eau chu\u1ea9n cho t\u1ea5t c\u1ea3 \u0111\u01a1n h\u00e0ng giao trong l\u00e3nh th\u1ed5 Vi\u1ec7t Nam.<\/strong><\/p>\n

        KAPYWINGS chi tr\u1ea3 ph\u00ed v\u1eadn chuy\u1ec3n v\u00e0 kh\u00f4ng thu ri\u00eang kho\u1ea3n ph\u00ed n\u00e0y t\u1eeb kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

        V\u1ec1 n\u1ed9i b\u1ed9, chi ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh theo \u0111\u1ecba \u0111i\u1ec3m giao h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 logistics \u00e1p d\u1ee5ng.<\/span><\/p>\n

        If an exceptional delivery service or arrangement requires additional charges, these will be communicated to the customer in advance and will only apply with the customer’s agreement.<\/span><\/p>\n

        Kh\u00f4ng \u00e1p d\u1ee5ng b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed v\u1eadn chuy\u1ec3n b\u1ed5 sung n\u00e0o n\u1ebfu ch\u01b0a th\u00f4ng b\u00e1o tr\u01b0\u1edbc v\u00e0 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ch\u1ea5p thu\u1eadn.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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        7. Ki\u1ec3m tra ki\u1ec7n h\u00e0ng khi nh\u1eadn<\/strong><\/h2>\n

        Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch ki\u1ec3m tra t\u00ecnh tr\u1ea1ng b\u00ean ngo\u00e0i c\u1ee7a ki\u1ec7n h\u00e0ng tr\u01b0\u1edbc khi nh\u1eadn.<\/span><\/p>\n

        Bao g\u1ed3m vi\u1ec7c ki\u1ec3m tra:<\/span><\/p>\n

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        • Bao b\u00ec c\u00f3 d\u1ea5u hi\u1ec7u h\u01b0 h\u1ecfng nh\u00ecn th\u1ea5y \u0111\u01b0\u1ee3c<\/span><\/li>\n
        • B\u01b0u ki\u1ec7n b\u1ecb r\u00e1ch, m\u00f3p m\u00e9o ho\u1eb7c \u0111\u00e3 m\u1edf<\/span><\/li>\n
        • D\u1ea5u hi\u1ec7u b\u1ecb th\u1ea5m n\u01b0\u1edbc ho\u1eb7c can thi\u1ec7p v\u00e0o ki\u1ec7n h\u00e0ng<\/span><\/li>\n
        • Th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn ho\u1eb7c giao h\u00e0ng kh\u00f4ng ch\u00ednh x\u00e1c<\/span><\/li>\n<\/ul>\n

          Vi\u1ec7c m\u1edf ki\u1ec7n h\u00e0ng \u0111\u1ec3 ki\u1ec3m tra b\u00ean trong tr\u01b0\u1edbc khi nh\u1eadn ho\u1eb7c thanh to\u00e1n ph\u1ee5 thu\u1ed9c v\u00e0o quy \u0111\u1ecbnh v\u00e0 kh\u1ea3 n\u0103ng h\u1ed7 tr\u1ee3 c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/strong><\/p>\n

          N\u1ebfu nh\u00e2n vi\u00ean giao h\u00e0ng kh\u00f4ng cho ph\u00e9p m\u1edf ki\u1ec7n tr\u01b0\u1edbc khi nh\u1eadn, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ki\u1ec3m tra h\u00e0ng h\u00f3a sau khi nh\u1eadn ki\u1ec7n h\u00e0ng.<\/span><\/p>\n

          N\u1ebfu ki\u1ec7n h\u00e0ng c\u00f3 d\u1ea5u hi\u1ec7u h\u01b0 h\u1ecfng ho\u1eb7c b\u1ecb can thi\u1ec7p r\u00f5 r\u00e0ng, kh\u00e1ch h\u00e0ng n\u00ean th\u00f4ng b\u00e1o ngay cho nh\u00e2n vi\u00ean giao h\u00e0ng v\u00e0 li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/span><\/p>\n

          Where possible, photographs should be taken to document the parcel’s condition.<\/span><\/p>\n

          Acceptance of a parcel does not automatically waive the customer’s rights concerning concealed damage, missing items, or non-conforming products.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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          8. H\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng, th\u1ea5t l\u1ea1c ho\u1eb7c thi\u1ebfu<\/strong><\/h2>\n

          KAPYWINGS ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng ho\u1eb7c th\u1ea5t l\u1ea1c trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt Vi\u1ec7t Nam hi\u1ec7n h\u00e0nh.<\/span><\/p>\n

          N\u1ebfu \u0111\u01a1n h\u00e0ng b\u1ecb h\u01b0 h\u1ecfng, thi\u1ebfu s\u1ea3n ph\u1ea9m ho\u1eb7c th\u1ea5t l\u1ea1c trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, kh\u00e1ch h\u00e0ng n\u00ean li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/span><\/p>\n

          Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch th\u00f4ng b\u00e1o m\u1ecdi v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn giao h\u00e0ng <\/span>trong v\u00f2ng 48 gi\u1edd k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng<\/strong>, n\u1ebfu \u00e1p d\u1ee5ng.<\/span><\/p>\n

          \u0110\u1ec3 h\u1ed7 tr\u1ee3 vi\u1ec7c x\u00e1c minh, kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p:<\/span><\/p>\n

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          • M\u00e3 \u0111\u01a1n h\u00e0ng<\/span><\/li>\n
          • M\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1<\/span><\/li>\n
          • \u1ea2nh ch\u1ee5p s\u1ea3n ph\u1ea9m v\u00e0 bao b\u00ec b\u1ecb h\u01b0 h\u1ecfng, n\u1ebfu c\u00f3<\/span><\/li>\n
          • M\u1ecdi ch\u1ee9ng t\u1eeb giao h\u00e0ng c\u00f3 li\u00ean quan<\/span><\/li>\n<\/ul>\n

            Th\u1eddi h\u1ea1n th\u00f4ng b\u00e1o 48 gi\u1edd nh\u1eb1m t\u1ea1o \u0111i\u1ec1u ki\u1ec7n x\u00e1c minh nhanh ch\u00f3ng v\u00e0 kh\u00f4ng h\u1ea1n ch\u1ebf b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo lu\u1eadt \u0111\u1ecbnh ho\u1eb7c th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/span><\/p>\n

            Sau khi x\u00e1c minh y\u00eau c\u1ea7u, KAPYWINGS s\u1ebd \u0111\u01b0a ra ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft ph\u00f9 h\u1ee3p, c\u00f3 th\u1ec3 bao g\u1ed3m:<\/span><\/p>\n

              \n
            • Thay th\u1ebf s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng ho\u1eb7c thi\u1ebfu<\/span><\/li>\n
            • G\u1eedi l\u1ea1i \u0111\u01a1n h\u00e0ng<\/span><\/li>\n
            • Ho\u00e0n ti\u1ec1n cho s\u1ea3n ph\u1ea9m ho\u1eb7c \u0111\u01a1n h\u00e0ng b\u1ecb \u1ea3nh h\u01b0\u1edfng, khi ph\u00f9 h\u1ee3p<\/span><\/li>\n<\/ul>\n

              Kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i tr\u1ea3 th\u00eam ph\u00ed v\u1eadn chuy\u1ec3n cho vi\u1ec7c thay th\u1ebf ho\u1eb7c g\u1eedi l\u1ea1i h\u00e0ng do s\u1ef1 c\u1ed1 v\u1eadn chuy\u1ec3n \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c minh m\u00e0 KAPYWINGS ch\u1ecbu tr\u00e1ch nhi\u1ec7m.<\/span><\/p>\n

              KAPYWINGS will coordinate directly with Allingo and\/or the relevant transportation provider regarding any applicable carrier compensation.<\/span><\/p>\n

              Kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i tr\u1ef1c ti\u1ebfp y\u00eau c\u1ea7u \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n b\u1ed3i th\u01b0\u1eddng \u0111\u1ed1i v\u1edbi thi\u1ec7t h\u1ea1i ho\u1eb7c th\u1ea5t l\u1ea1c trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n thu\u1ed9c tr\u00e1ch nhi\u1ec7m c\u1ee7a KAPYWINGS.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

              \n
              \n
              \n

              9. Ch\u1eadm giao h\u00e0ng<\/strong><\/h2>\n

              M\u1eb7c d\u00f9 ch\u00fang t\u00f4i c\u1ed1 g\u1eafng tu\u00e2n th\u1ee7 th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn, \u0111\u00f4i khi vi\u1ec7c giao h\u00e0ng c\u00f3 th\u1ec3 b\u1ecb ch\u1eadm do c\u00e1c nguy\u00ean nh\u00e2n nh\u01b0:<\/span><\/p>\n

                \n
              • Gi\u00e1n \u0111o\u1ea1n d\u1ecbch v\u1ee5 c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n<\/span><\/li>\n
              • Th\u1eddi ti\u1ebft b\u1ea5t l\u1ee3i ho\u1eb7c thi\u00ean tai<\/span><\/li>\n
              • Ng\u00e0y l\u1ec5 ho\u1eb7c th\u1eddi gian cao \u0111i\u1ec3m giao h\u00e0ng<\/span><\/li>\n
              • Th\u00f4ng tin giao h\u00e0ng kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7<\/span><\/li>\n
              • H\u1ea1n ch\u1ebf giao h\u00e0ng t\u1ea1i m\u1ed9t s\u1ed1 khu v\u1ef1c<\/span><\/li>\n<\/ul>\n

                Khi bi\u1ebft v\u1ec1 s\u1ef1 ch\u1eadm tr\u1ec5 \u0111\u00e1ng k\u1ec3, ch\u00fang t\u00f4i s\u1ebd n\u1ed7 l\u1ef1c h\u1ee3p l\u00fd \u0111\u1ec3 th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng v\u00e0 cung c\u1ea5p th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn m\u1edbi.<\/span><\/p>\n

                N\u1ebfu kh\u00f4ng th\u1ec3 giao h\u00e0ng trong th\u1eddi h\u1ea1n \u0111\u00e3 th\u1ecfa thu\u1eadn, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 trao \u0111\u1ed5i v\u1ec1 c\u00e1c ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft theo ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh, bao g\u1ed3m h\u1ee7y \u0111\u01a1n v\u00e0 ho\u00e0n ti\u1ec1n khi \u00e1p d\u1ee5ng.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

                \n
                \n
                \n

                10. Giao h\u00e0ng kh\u00f4ng th\u00e0nh c\u00f4ng<\/strong><\/h2>\n

                N\u1ebfu kh\u00f4ng th\u1ec3 giao h\u00e0ng do ng\u01b0\u1eddi nh\u1eadn v\u1eafng m\u1eb7t, kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7 ho\u1eb7c cung c\u1ea5p \u0111\u1ecba ch\u1ec9 sai hay kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n th\u00eam m\u1ed9t l\u1ea7n giao h\u00e0ng theo quy \u0111\u1ecbnh c\u1ee7a h\u1ecd.<\/span><\/p>\n

                Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i s\u1ebd li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng khi c\u1ea7n \u0111\u1ec3 th\u1ed1ng nh\u1ea5t ph\u01b0\u01a1ng \u00e1n ph\u00f9 h\u1ee3p.<\/span><\/p>\n

                Vi\u1ec7c giao l\u1ea1i, \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ecba ch\u1ec9 ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng \u00e1n kh\u00e1c s\u1ebd \u0111\u01b0\u1ee3c trao \u0111\u1ed5i v\u00e0 x\u1eed l\u00fd ri\u00eang v\u1edbi t\u1eebng kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

                M\u1ecdi kho\u1ea3n ph\u1ee5 ph\u00ed ph\u00e1t sinh trong tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u00e0 th\u1ed1ng nh\u1ea5t tr\u01b0\u1edbc.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

                \n
                \n
                \n

                11. Theo d\u00f5i \u0111\u01a1n h\u00e0ng v\u00e0 t\u00ecnh tr\u1ea1ng giao h\u00e0ng<\/strong><\/h2>\n

                Customers may contact our customer service team to request information about their order’s delivery status.<\/span><\/p>\n

                Khi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n cung c\u1ea5p th\u00f4ng tin theo d\u00f5i, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p m\u00e3 v\u1eadn \u0111\u01a1n ho\u1eb7c li\u00ean k\u1ebft theo d\u00f5i theo y\u00eau c\u1ea7u.<\/span><\/p>\n

                Xin l\u01b0u \u00fd r\u1eb1ng kh\u1ea3 n\u0103ng theo d\u00f5i v\u00e0 t\u1ea7n su\u1ea5t c\u1eadp nh\u1eadt ph\u1ee5 thu\u1ed9c v\u00e0o \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

                \n
                \n
                \n

                12. Th\u00f4ng tin li\u00ean h\u1ec7<\/strong><\/h2>\n

                \u0110\u1ec3 h\u1ecfi v\u1ec1 giao h\u00e0ng, y\u00eau c\u1ea7u theo d\u00f5i, th\u00f4ng b\u00e1o ki\u1ec7n h\u00e0ng h\u01b0 h\u1ecfng ho\u1eb7c c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1eadn chuy\u1ec3n kh\u00e1c, vui l\u00f2ng li\u00ean h\u1ec7:<\/span><\/p>\n

                LOTUS BLEU ASIA<\/strong><\/p>\n

                \u0110\u01a1n v\u1ecb v\u1eadn h\u00e0nh: <\/span>KAPYWINGS COMPANY LIMITED<\/strong><\/p>\n

                M\u00e3 s\u1ed1 \u0111\u0103ng k\u00fd doanh nghi\u1ec7p: 0319368013<\/span><\/p>\n

                Registered Address: No. 2 Thi S\u00e1ch Street, S\u00e0i G\u00f2n Ward, Ho Chi Minh City, Vietnam<\/span><\/p>\n

                \u0110i\u1ec7n tho\u1ea1i: +84 984 802 785<\/span><\/p>\n

                Email: contact@lotus-bleu.asia<\/span><\/p>\n

                \u0110\u1ed9i ng\u0169 c\u1ee7a ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc v\u1ec1 giao h\u00e0ng v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi \u0111\u01a1n v\u1ecb logistics li\u00ean quan khi c\u1ea7n thi\u1ebft.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

                \n
                \n
                \n

                13. C\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch<\/strong><\/h2>\n

                KAPYWINGS c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt Ch\u00ednh s\u00e1ch V\u1eadn chuy\u1ec3n & Giao h\u00e0ng n\u00e0y \u0111\u1ec3 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i trong ho\u1ea1t \u0111\u1ed9ng logistics, d\u1ecbch v\u1ee5 giao h\u00e0ng ho\u1eb7c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt \u00e1p d\u1ee5ng.<\/span><\/p>\n

                Phi\u00ean b\u1ea3n \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t h\u00e0ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho \u0111\u01a1n h\u00e0ng \u0111\u00f3, tr\u1eeb khi c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ho\u1eb7c ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/span><\/p>\n

                C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: ng\u00e0y 31 th\u00e1ng 10 n\u0103m 2026<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section><\/div>\n

                <\/p>","protected":false},"excerpt":{"rendered":"

                SHIPPING & DELIVERY POLICY LOTUS BLEU ASIA Operated by KAPYWINGS COMPANY LIMITED 1. General Information This Shipping & Delivery Policy applies to all orders placed through the Lotus Bleu Asia website and delivered within Vietnam. Lotus Bleu Asia is operated by KAPYWINGS COMPANY LIMITED (hereinafter referred to as “KAPYWINGS”, “we”, “us”, or “our”). 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